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Privacy Policy

This is a statement to our privacy policy to show you how we work with our and your privacy. Any “us”, “we”, etc. refers to QC Supplies.

Who We Are

Our company has been in the packaging industry for many years, and we have the experience and expertise to help you find the right packaging solution for your specific needs.

Our website address is https://qcsupplies.co.za/

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. I want you to know that all information will be kept discreet and confidential at all times, and neither will your information be, rented, loaned, disclosed, reused, or sold.

We collect Device Information using the following technologies:
– “Cookies”, are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org. 
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How do we use your personal information in our Privacy Policy?
We use the Order Information that we generally collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store–you can read more about how WooCommerce uses your Personal Information here: https://woocommerce.com/document/marketplace-privacy/. If you still want more information on WooCommerce’s Privacy Policy click here: https://www.termsfeed.com/blog/privacy-policy-woocommerce/. We also use Google Analytics to help us understand how our customers use the Site — You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights in a court of law.

What Personal Information might we use

Your domain and email address:
Your e-mail address will stay only in QC Supplies, and we will not in any way share it with anyone outside of our company. We use your email address and domain to contact you to send you new information regarding our services and website eg. special deals, customer care and quality service.

The information posted by you on QC Supplies:
Any information you add to our website by you will be on our server.

Financial Information:
We do not have access to any banking information of you; this means that we acknowledge you have paid, and any further more information is held by the supported payment gateways.

Third-Party Content:
Third Parties may advertise on our website and use cookies/other technologies that may use your information for personalized ads. For more information regarding this check out the third parties policies.

Information we get from Third Parties:
As said before, we will not give out your personal information, but we will share information that we get from software’s like Google analytics.

We do sell products intended for the use of minors/children. If under the age of 18 you may use QC Supplies with the permission of a parent/guardian.

Removal of information:
If you or anyone else have any information on our site you wish to be removed, feel free to contact us about the desired information you would like to be removed.

Behavioural advertising
As described above, we use your Personal Information to provide targeted advertisements or marketing communications we think may interest you. For more information about targeted advertising, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads 
– Google: https://www.google.com/settings/ads/anonymous 
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention
When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please feel free to contact us either by e‑mail at anzel@qcsupplies.co.za / juanelle@qcsupplies.co.za to call us via our number or by mail using the details provided below:

QC Supplies
28 Newquay Rd, Unit 4, New Redruth, Alberton, 1449, Gauteng, South Africa.

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